Job Overview

Delivery Associates is a global organization that partners with governments and social impact institutions to transform strategy into real-world results. With a strong focus on implementation, the company supports large-scale initiatives that improve lives across multiple regions.

We are hiring a Regional Operations Specialist to support operations across the Africa region. This role is central to ensuring smooth coordination between teams, improving internal processes, and enhancing the overall colleague experience in a fast-paced, international environment.

Key Responsibilities

Colleague Experience

Support onboarding processes (devices, system access, internal tools)
Act as a point of contact for internal processes and documentation
Assist with employee feedback tracking and reporting
Coordinate regional events, retreats, and team activities
Support wellbeing and Duty of Care initiatives

Operations & Administration

Analyze operational and workforce data to support decision-making
Maintain internal knowledge bases and documentation
Ensure smooth coordination of recurring operational processes
Assist with travel planning and logistics across the region

Recruitment & Coordination

Build and manage talent pipelines aligned with hiring needs
Lead recruitment processes from sourcing to onboarding
Support hiring managers with best practices and decision-making
Coordinate with central teams on tools, systems, and processes
Support rollout of internal platforms (e.g., MS365, knowledge tools)

Delivery Associates

Open Positions (1)

Regional Operations Specialist (Africa)