About Altior Healthcare

Altior Healthcare operates a comprehensive family of mental health treatment services across three distinct programs, including specialized care for US Veterans. With over 15 unique locations spanning five states—California, Idaho, Maine, New Hampshire, and Texas—the organization manages and supports 500+ dedicated employees serving over 300 residential clients daily.

Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under the Altior umbrella, united by a shared commitment to providing exceptional, evidence-based mental health care. For over a decade, core clinical and support teams have worked collaboratively to deliver compassionate treatment that transforms lives. As part of the Altior network, you'll benefit from the stability of an established organization while remaining connected to a close-knit treatment community where every role makes a meaningful impact.

Job Summary

As a Certified Nursing Assistant (CNA) on the Corporate Admissions team, you will play a vital role in supporting the clinical admissions process by conducting comprehensive assessments, identifying medical and clinical needs, and collaborating with internal and external stakeholders. The Corporate Admissions team is instrumental in ensuring each prospective client is thoroughly assessed and matched to the appropriate level of care. This fully remote position demands strong clinical judgment, excellent communication abilities, and the capacity to manage multiple priorities in a dynamic environment.

Key Responsibilities

Provide compassionate, professional interactions with prospective clients and their families
Conduct comprehensive phone-based assessments for prospective clients
Gather, review, and document detailed clinical and medical information to support admission decisions
Collaborate and communicate assessment findings with admissions coordinators, clinicians, nurses, and internal teams
Support care coordination by ensuring all required clinical information is obtained prior to client admission
Manage administrative duties including auditing and scheduling client admits
Identify and escalate medical, psychiatric, or safety concerns to appropriate teams
Maintain accurate, timely, and thorough documentation in CRM and electronic health record (EHR) systems
Ensure compliance with HIPAA regulations and all internal policies and procedures

Required Qualifications

Active Certified Nursing Assistant (CNA) certification or equivalent
Exceptional organizational and time-management skills with meticulous attention to detail
Strong written and verbal communication abilities with excellent relationship-building skills
Proficiency in Microsoft Office Suite with demonstrated ability to learn new systems quickly
Ability to work 100% remotely with reliable internet connection and a quiet, professional workspace

Preferred Qualifications

Experience in behavioral health, mental health, or substance use treatment
Hands-on experience with EHR and CRM systems

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.

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Open Positions (1)

Admissions Nursing Assistant, Remote