Customer Success Manager
💰 $70,000 – $110,000/yrMarket estimate · not provided by the employer
Job Description
About the Role
Join Hilti Fieldwire as a Customer Success Manager and help construction professionals optimize their project management with industry-leading software. In this remote role based in Austria, you'll work closely with clients to ensure successful platform deployments, provide training, offer workflow consultation, and drive continuous engagement programs that maximize customer satisfaction and account expansion.
Who We're Looking For
We seek construction professionals with software experience in planning and managing construction projects. Your ideal profile includes:
- Proactive, detail-oriented, and friendly approach to client relationships
- Passion for improving the construction industry
- Experience advising clients through platform implementations
- Ability to guide customers through training and workflow optimization
- Focus on ensuring client satisfaction and business growth
About Hilti
The Hilti Group supplies the construction and energy industries worldwide with technologically leading products, system solutions, software, and services. With approximately 32,000 team members across over 120 countries, Hilti is committed to innovation, quality, and direct customer relationships. We provide an environment where you can grow, prove yourself, and shape your career.
What This Means for You
This is an opportunity to join the Hilti, Inc. team through our Fieldwire affiliate, combining hands-on customer success experience with a global company culture focused on industry transformation.