Staff Analyst - Operational Analytics & Reporting

About Openly

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. The company is transforming the home insurance industry by combining cutting-edge data and technology with a customer-first approach. Openly is assembling a rapidly growing team of exceptional, curious, and empathetic people across technology, data science, product, marketing, sales, service, claims handling, and finance.

The Openly difference is rooted in three core pillars: competitive pricing powered by advanced data analytics, truly customizable coverage options, and a superior customer experience from purchase through claims handling. Openly exists because consumers deserve premium insurance made simple—complete coverage at fair prices without unnecessary complexity.

The Role

As a Staff Analyst in Operational Analytics & Reporting, you will play a critical role in driving data-informed decision-making across the organization. This position requires a strategic thinker who can translate complex operational data into actionable insights that impact business performance. You'll be responsible for designing and maintaining comprehensive reporting frameworks, developing advanced analytics solutions, and collaborating with cross-functional teams to optimize operational efficiency.

In this remote role based in the US, you will own the end-to-end analytics lifecycle—from data collection and validation through sophisticated analysis and stakeholder communication. Your work will directly influence product strategy, operational processes, and financial planning across Openly's expanding insurance platform.

Key Responsibilities

• Design, build, and maintain operational dashboards and reporting systems that provide real-time visibility into key business metrics and KPIs
• Conduct advanced statistical analysis to identify trends, anomalies, and optimization opportunities across operational processes
• Develop predictive models and forecasting tools to support capacity planning, resource allocation, and strategic decision-making
• Partner with product, claims, customer service, and finance teams to translate business requirements into analytics solutions
• Create compelling data visualizations and executive reports that communicate insights clearly to both technical and non-technical stakeholders
• Establish data quality standards, governance protocols, and best practices for operational reporting
• Perform ad-hoc analyses to answer urgent business questions and support strategic initiatives
• Continuously improve analytics infrastructure, tools, and methodologies to enhance efficiency and insight depth

Required Qualifications

• 4+ years of professional experience in operational analytics, business analytics, or data analysis roles
• Expert proficiency in SQL for complex data querying, transformation, and validation
• Advanced skills in data visualization tools (Tableau, Looker, Power BI, or similar platforms)
• Strong statistical knowledge and experience with exploratory data analysis techniques
• Demonstrated ability to work with large, complex datasets and derive meaningful insights
• Excellent communication skills with ability to present findings to diverse audiences
• Experience in insurance, financial services, or other regulated industries is a plus
• Proficiency with Python, R, or other statistical programming languages is beneficial

Why Join Openly

At Openly, people are valued as much as the product. The company prioritizes collaboration, communication, and work-life balance as essential elements of its culture. You'll work alongside talented professionals passionate about transforming insurance and improving customer outcomes. The remote-first structure provides flexibility while maintaining strong team connection and support.

This is an opportunity to make a meaningful impact in a growth-stage company that's fundamentally reimagining an entire industry. Your analytical work will directly influence how Openly serves customers, manages risk, and scales its operations.

💰 Compensation not publicly listed. Market estimate for similar roles: from $85K, varying by experience and location.