Assistant Relationship Manager - APAC (Remote)

About Xapo Bank

Xapo Bank is a fully distributed fintech organization with over 130 team members working remotely across 30+ countries worldwide. Headquartered in Gibraltar, the company is committed to delivering economic freedom and wealth protection to clients regardless of geographic location or circumstance. Our diverse, globally-minded team works collaboratively to revolutionize banking and financial services.

About the Role

This is an integral Assistant Relationship Manager position within the Relationship Management Team, offering a comprehensive entry point into managing high-net-worth customer accounts at Xapo Bank. As an Assistant Relationship Manager, you will develop core competencies in client acquisition, relationship building, and product consultation across Xapo Bank's full service suite.

Working in collaboration with regional Customer Success Advisors, you will ensure clients receive consistent, high-quality support throughout their onboarding and throughout their entire customer lifecycle, contributing to a "customer for life" experience. This role will equip you with structured training and development to achieve defined revenue targets through business retention and new client acquisition, ultimately driving bank profitability.

Key Responsibilities

• Learn to onboard, service, and sell products to UHNW (Ultra High Net Worth) and Family Office clients in a fast-paced, dynamic environment
• Develop deep understanding of client needs and formulate tailored solutions aligned with their circumstances and risk appetite
• Serve as primary point of contact for an assigned client portfolio following initial training period
• Build and develop your client book while prioritizing opportunities to deliver consistent revenue growth
• Identify qualified leads and build strong, lasting relationships with prospective and existing customers
• Participate in cross-selling initiatives and direct client calls, pitches, and presentations
• Support relationship managers with client account operations and day-to-day client request fulfillment
• Gain exposure to the unique UHNW and Family Office client segment through hands-on engagement

What We're Looking For

You are detail-oriented, client-focused, and eager to launch a career in relationship management and financial services. You thrive in fast-paced environments, communicate effectively with high-net-worth individuals, and are committed to continuous learning and professional development. Strong organizational skills, proactive problem-solving, and the ability to manage multiple priorities simultaneously are essential.

Position Details

Employment Type: Full-time, permanent position
Location: 100% remote – work from anywhere worldwide
Team Structure: Part of Xapo Bank's Relationship Management Team, collaborating with Customer Success and regional advisors

This role offers exceptional professional development, exposure to ultra-high-net-worth clients, and the opportunity to build a meaningful career in fintech within a truly global, distributed organization.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.