Director, Brand Influence, Advocacy & AI Discovery

About the Role

Calendly is seeking a Director of Brand Influence, Advocacy & AI Discovery to define how the company builds trust, authority, and discoverability in an AI-first world. You will own Calendly's customer advocacy strategy and key distribution channels (social and PR/Communications), while expanding the function to include AI-powered discovery. This ensures customer voices, community engagement, reviews, thought leadership, and trusted third-party validation strengthen how buyers—and increasingly AI platforms like ChatGPT, Gemini, Claude, Perplexity, and Microsoft Copilot—discover and recommend Calendly's products.

Why This Matters

Millions of people rely on Calendly every day. The company is transforming from a scheduling platform into an AI-powered meeting lifecycle platform. This role shapes how customers, communities, and AI-powered discovery engines find, trust, and recommend Calendly.

Key Responsibilities

• Define and execute Calendly's long-term customer advocacy and AI discovery strategy
• Define and manage channel roadmaps for social media and PR/Communications
• Build and scale customer advocacy programs including reviews, references, testimonials, ambassadors, speakers, referrals, and creator programs
• Develop a customer evidence engine that transforms customer success into trusted digital assets
• Work closely with Brand Design, Content, Growth Marketing, Product Marketing, Product, Customer Success, and Lifecycle Marketing teams
• Build a modern advocacy engine that fuels awareness, acquisition, activation, expansion, retention, and long-term brand authority

About Calendly's Marketing Team

Calendly's Marketing team shapes how millions of people discover, understand, and engage with the platform. The team moves fast, thinks boldly, and is committed to telling stories that matter. You'll be part of a team driving awareness and affinity that fuels Calendly's growth.

What to Expect

This is an opportunity to accelerate your career alongside exceptional people. You'll work on high-impact initiatives in a fast-growing company at a transformative moment in its evolution.