Business Analyst - Digital Transformation (Global Banking)

About Capco

Capco, a Wipro company, is a global technology and management consulting firm specializing in banking, financial services, and energy sectors. Awarded Consultancy of the Year at the British Bank Awards and ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount, Capco operates across 32 cities globally, serving 100+ clients with deep transformation execution and delivery expertise.

The Role

We seek an experienced Business Analyst to drive digital transformation initiatives for leading international and local banks, insurance companies, and payment service providers. You will work on high-impact projects that reshape the financial services industry.

Key Responsibilities

• Document and validate business requirements using user stories, epics, and features in Jira
• Elicit requirements through strategic questioning and stakeholder engagement
• Constructively challenge Product Owners and Digital Product Managers to ensure alignment with product roadmap and business outcomes
• Collaborate within Agile delivery environments to support digital transformation programmes
• Leverage domain expertise in Cards, Payments, Accounts, or Security/Authentication

Required Experience & Skills

• 7+ years as a Business Analyst
• Proven experience in digital transformation programmes in Banking (mandatory)
• Proficiency in Jira for requirements documentation
• Strong domain knowledge in at least 1–2 areas: Cards, Payments, Accounts, or Security/Authentication
• Agile delivery environment experience
• Excellent stakeholder communication and requirement validation skills

Locations

Pune, Hyderabad, Bengaluru, Mumbai, Chennai, or Gurgaon, India

Why Join Capco?

• Work on transformative projects with industry leaders
• Open, tolerant culture valuing diversity, inclusivity, and creativity
• Flat hierarchy with genuine career growth opportunities
• Competitive compensation and professional development