Care Admin Specialist (Full Time)

Why Charlie Health?

Millions of people across the country navigate mental health conditions, substance use disorders, and eating disorders, yet face barriers to care—limited local options, long wait times, and impersonal treatment. Charlie Health exists to change that by connecting people to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection between clients, clinicians, care teams, and supportive communities. As a rapidly growing organization, we're expanding access to meaningful care and driving better outcomes from home.

About the Role

As a Care Admin Specialist, you will play a crucial role in supporting organizational operations by ensuring accuracy and completeness of patient data, facilitating information transfer between systems, and providing administrative support to admissions and clinical teams. Your work will be pivotal in maintaining data integrity and efficiency across departments. Success is measured by daily task productivity, performance metrics, and your ability to prioritize high-priority work.

Key Responsibilities

• Data Review and Transfer: Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure all information is entered correctly in compliance with established protocols and standards.
• Patient Chart Maintenance: Maintain patient charts and records, ensuring documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements.
• Data Entry and Management: Enter and update patient information in databases and electronic health records systems. Monitor data integrity, identify and resolve discrepancies or errors promptly.
• Administrative Support: Provide administrative support to admissions and clinical teams, including scheduling assistance and coordination tasks.

About You

You're a passionate professional eager to support mental healthcare access and help people receive the care they deserve. You're detail-oriented, organized, and capable of managing multiple priorities while maintaining accuracy in sensitive healthcare data.

Salary Disclosure: This is an editorial market estimate of $80,000–$130,000 USD/year, not provided by the employer. Actual compensation may vary based on experience, qualifications, and location.