Renewals Manager (Federal & SLED)

Be part of the team that defends the networks the world depends on

Corelight defends the world's most sensitive networks—from global commerce to national defense. By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape.

The Role

The Renewals Manager (Federal & SLED) will be an integral part of Corelight's Public Sector sales engine. You will combine strong commercial operations skills with a modern, tech-forward mindset to drive high retention rates, manage forecast accuracy, and uncover expansion opportunities within our government and education customer base.

The ideal candidate possesses sharp attention to detail for complex quoting and co-terming scenarios, while being semi-fluent in AI concepts—eager to leverage AI tools and custom agents to automate routine administrative tasks, scale outreach, and optimize the renewal pipeline.

You will work closely with Regional Sales Managers (RSMs), Technical Account Managers (TAMs), Customer Support, Channel Partners, Sales Operations and Finance teams to ensure the long-term success and continuous protection of our public sector customers.

Key Responsibilities

• Drive Renewals: Own, manage, and optimize the renewal pipeline for Federal and SLED accounts, consistently striving to meet or exceed a 90%+ monthly retention metric.
• Quoting & Co-Terming: Generate accurate, timely renewal quotes and navigate complex co-terming adjustments to align multiple customer subscriptions and streamline public sector procurement.
• Expansion Opportunities: Identify and pursue upsell and cross-sell opportunities within existing customer accounts.
• Pipeline Management: Maintain accurate forecasts and manage renewal timelines with precision and accountability.
• AI-Driven Efficiency: Leverage AI tools and custom agents to automate administrative tasks and scale renewal outreach.
• Cross-Functional Collaboration: Partner with sales, support, operations and finance teams to resolve customer issues and accelerate renewals.

What We're Looking For

• 3+ years of experience in renewals, account management, sales operations, or similar customer-facing commercial roles in B2B SaaS or technology sectors.
• Demonstrated ability to manage complex quoting scenarios and navigate government procurement processes.
• Strong organizational skills with meticulous attention to detail.
• Familiarity with AI concepts and enthusiasm for adopting AI-driven tools to improve workflow efficiency.
• Experience working with Federal and/or SLED (State, Local, Education) customer segments is a plus.
• Excellent communication and relationship-building skills across multiple internal and external stakeholders.